About Us

About The Stark Agency

The Stark Agency is a full-service accounts receivable management agency headquartered in Madison, WI. Since our founding in 1948, we have successfully helped countless organizations improve their cashflow, strengthen their profitability, and maintain their customer relationships.

Our professional team delivers successful collection results by building partnerships upon a foundation of respect and integrity. For more than 75 years, Stark has delivered exceptional customer service and recovery results to financial service, telecommunications, healthcare, government and property management organizations

The reason for our success is simple: We prioritize partnership above all else. We collaborate with our clients to create innovative solutions that meet their unique needs. And we treat our clients' customers with the empathy and respect they deserve.

77+

Years experience

257M+

Recovered for clients

5x

Best Places to Work in Collections

42+

Years experience in leadership team

What Makes Us Unique

Throughout our 75+ year history, our approach has remained rooted in our core values. We believe that by treating our clients and their consumers with respect and integrity, we can achieve better outcomes for everyone. Our longevity is a testament to our commitment and consistent embodiment of these values.

We pair our values-based foundation with a drive to innovate and to create collaborative, long-term partnerships with our clients. The result: superior performance, enhanced client/consumer relationships, and improved consumer experiences.

Our Mission

We know that managing debt is a task that is challenging for our clients and daunting for their consumers. We believe that by embracing our core values and working collaboratively, we can make this process better for everyone involved.

We firmly believe that improving our clients’ bottom lines AND their relationships with their consumers are complimentary goals.

We strive to change consumers’ preconceived notions about the collection process by using a friendly, respectful approach and providing a refreshingly easy consumer experience.