Telecom, Internet and Cable Providers

Helping Providers Retain Their Cash AND Their Customer Base

Stark has decades of experience serving the communications and service provider industry. We know what it takes to provide local standards of support to customers on a national scale.

We also know how hard you work to acquire your customers and how important it is that we help you retain them. We help our clients retain their customers by using a friendly, respectful approach and by making it refreshingly easy for customers to regain control over their finances.

Solutions for Every Need

Our dedicated and experienced communications services team excels at recovering on all account types, including:

  • Telecommunications services, including CLEC and ILEC services

  • Cable services

  • Internet services

  • Equipment recovery

  • Second and tertiary placements

  • Equipment/infrastructure damage claims

Testimonials

What Consumers Say About Stark

We Deliver Exceptional Client Experiences

We view our clients as true partners and work collaboratively with them to create unique solutions to meet your needs. This, combined with our unique value-added features, creates a memorable – and effective – client experience.

We Proudly Offer:

  • Guided, effortless onboarding

  • Live, interactive web portal that provides complete control over your accounts

  • Robust, customizable reporting

  • Knowledgeable, experienced staff

  • Prompt, incisive customer service

Comprehensive Compliance Management

We are dedicated to protecting our clients’ reputations and confidential information. Our robust training programs and compliance controls ensure adherence with both federal and state regulations.

Our empathy-based approach to communications allows to protect – and even improve – our clients’ relationships with their consumers.

Stark’s team are experts on:

  • FDCPA

  • Reg F

  • FCRA

  • TCPA

  • GLBA

  • Safeguards Rule

  • State Requirements

  • PCI/DSS